We like to think we are tender-hearted, but sometimes we fail to appreciate what others are really going through. Compassion is more than tender-heartedness.
The Word of God became a man so that He could completely feel both joy and pain as mankind does. He put on the form of a servant to feel our frailty.
Because kindness is love in action, we must galvanize our thoughts into concrete behaviors, including offering encouraging words and performing uplifting deeds.